سياسة الخصوصية

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Privacy Policy

Last updated: July 18, 2026

Sagherak (صغيرك) operates this online store and website, including all related content, features, products, services, tools, and customer support channels, to provide customers with a convenient and personalized shopping experience.

Our store is powered by Shopify, which provides the e-commerce infrastructure that enables us to offer our products and services.

This Privacy Policy explains how Sagherak collects, uses, stores, and shares personal information when you:

  • Visit or browse our website.

  • Create an account.

  • Place or attempt to place an order.

  • Contact us through WhatsApp, email, social media, or another communication channel.

  • Interact with our advertisements on Facebook, Instagram, TikTok, or other platforms.

  • Otherwise use any of our services.

In this Privacy Policy, the website, store, products, features, communications, and related services are collectively referred to as the “Services.”

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

If there is any conflict between this Privacy Policy and our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy will apply.

1. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect or process the following types of information.

Contact Information

This may include:

  • Full name.

  • Email address.

  • Phone number.

  • Billing address.

  • Shipping address.

  • City, governorate, and postal information.

  • Any other contact details you provide to us.

Order and Transaction Information

This may include:

  • Products you view.

  • Products you add to your cart or wishlist.

  • Products you purchase, return, exchange, or cancel.

  • Order number.

  • Order status.

  • Shipping and delivery details.

  • Purchase history.

  • Discounts or promotional codes used.

  • Payment method and payment confirmation.

Payment card information may be processed directly by Shopify or approved payment service providers. We may not receive or store your complete payment card details.

Account Information

If you create a customer account, we may collect:

  • Username or account identifier.

  • Password or authentication information.

  • Saved addresses.

  • Preferences and account settings.

  • Order history.

  • Wishlist or saved products.

You are responsible for keeping your account credentials confidential and secure.

Communications

We may collect information you provide when you contact us, including through:

  • WhatsApp.

  • Email.

  • Facebook.

  • Instagram.

  • TikTok.

  • Website forms.

  • Customer support messages.

  • Product reviews or feedback.

This may include the content of your messages and any information or files you voluntarily provide.

Device and Technical Information

We may automatically collect certain technical information when you visit or use our website, including:

  • IP address.

  • Browser type and version.

  • Device type.

  • Operating system.

  • Network information.

  • Language.

  • Approximate location based on IP address.

  • Unique device or advertising identifiers.

  • Referring website or advertisement.

  • Date and time of visits.

Website Usage Information

We may collect information about how you interact with our website, including:

  • Pages visited.

  • Products viewed.

  • Search terms used.

  • Links or buttons clicked.

  • Time spent on pages.

  • Products added to or removed from the cart.

  • Checkout activity.

  • Completed purchases.

  • Abandoned checkout activity.

  • Interaction with advertisements and promotional content.

Marketing and Advertising Information

We may collect or receive information about your interaction with our advertisements, including:

  • Whether you viewed or clicked an advertisement.

  • The advertisement or campaign that directed you to our website.

  • Products viewed after clicking an advertisement.

  • Actions taken on our website, such as adding a product to the cart or completing a purchase.

  • Advertising audience and campaign measurement information.

2. How We Collect Personal Information

We may collect personal information from the following sources.

Directly From You

We collect information directly from you when you:

  • Place an order.

  • Create an account.

  • Subscribe to marketing communications.

  • Contact customer support.

  • Submit a form.

  • Leave a review.

  • Communicate with us through WhatsApp, email, or social media.

  • Otherwise provide information voluntarily.

Automatically Through Our Website

We may automatically collect information through:

  • Cookies.

  • Pixels.

  • Tags.

  • Software development kits.

  • APIs.

  • Log files.

  • Similar tracking technologies.

From Shopify and Service Providers

We may receive information from Shopify and other providers that help us operate the store, process orders, arrange shipping, provide customer support, prevent fraud, measure website performance, or deliver advertising.

From Advertising and Social Media Platforms

We may receive information from advertising and social media platforms, including Meta and TikTok, regarding your interaction with our advertisements or social media accounts.

From Other Third Parties

We may receive information from delivery companies, payment providers, analytics providers, customer service providers, and other business partners where permitted by law.

3. How We Use Personal Information

We may use personal information for the following purposes.

Providing and Managing Our Services

We may use your information to:

  • Process and confirm orders.

  • Process payments.

  • Arrange shipping and delivery.

  • Provide order updates.

  • Manage returns, exchanges, cancellations, and refunds.

  • Create and maintain customer accounts.

  • Save your preferences.

  • Provide customer support.

  • Respond to inquiries and complaints.

  • Provide requested products and services.

  • Improve your shopping experience.

Personalizing and Improving the Store

We may use information to:

  • Understand how customers use the website.

  • Improve website design and performance.

  • Recommend relevant products.

  • Remember products you viewed or added to your cart.

  • Improve our product selection.

  • Develop new features or services.

  • Detect technical problems.

Marketing and Promotional Communications

Subject to your preferences and applicable law, we may use your information to:

  • Send promotional emails or messages.

  • Notify you of offers, discounts, new products, or restocked products.

  • Send abandoned-cart or abandoned-checkout reminders.

  • Display advertisements that may be relevant to your interests.

  • Measure the effectiveness of our marketing campaigns.

  • Create advertising audiences.

  • Show advertisements to people with interests similar to our existing customers.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages.

You may also contact us to request that we stop sending promotional communications.

Even after opting out of marketing communications, we may still send essential non-promotional messages concerning your orders, account, delivery, security, or customer support requests.

Security and Fraud Prevention

We may use personal information to:

  • Verify customer identity.

  • Secure customer accounts.

  • Detect fraudulent or suspicious activity.

  • Prevent unauthorized transactions.

  • Protect our website, customers, and business.

  • Investigate misuse of our Services.

  • Enforce our Terms of Service and policies.

Legal and Regulatory Purposes

We may use or retain information to:

  • Comply with applicable laws and regulations.

  • Respond to lawful requests from government authorities.

  • Cooperate with legal proceedings.

  • Resolve disputes.

  • Establish, exercise, or defend legal claims.

  • Maintain required business, accounting, and transaction records.

4. Meta Advertising and Analytics

We may use Meta Business Tools to measure website activity, understand customer interactions, improve advertising performance, and display relevant advertisements on Facebook and Instagram.

These tools may include:

  • Meta Pixel.

  • Meta Conversions API.

  • Advanced Matching.

  • Meta product catalog.

  • Facebook and Instagram advertising tools.

Depending on your activity and our privacy settings, information shared with Meta may include:

  • IP address.

  • Device and browser information.

  • Pages and products viewed.

  • Search activity.

  • Products added to cart.

  • Checkout activity.

  • Purchase information.

  • Order value.

  • Email address.

  • Phone number.

  • Name.

  • City, governorate, country, and postal information.

Certain identifying information may be encrypted or hashed before being transmitted to Meta for matching and advertising measurement.

We may use Meta tools to:

  • Measure purchases and other actions resulting from advertisements.

  • Retarget visitors who viewed products but did not complete a purchase.

  • Display advertisements based on products previously viewed or added to cart.

  • Create audiences based on customer activity.

  • Create similar or lookalike advertising audiences.

  • Improve the delivery and performance of advertising campaigns.

Meta processes information according to its own privacy policies, terms, and advertising settings.

You may be able to control certain advertising preferences through your Facebook or Instagram account settings.

5. TikTok Advertising and Analytics

We may use TikTok advertising and analytics technologies, including:

  • TikTok Pixel.

  • TikTok Events API.

  • TikTok Ads Manager.

  • TikTok product catalog features, where available.

These technologies may collect or receive information regarding:

  • Website visits.

  • Products viewed.

  • Products added to cart.

  • Checkout activity.

  • Completed purchases.

  • Order value.

  • IP address.

  • Device and browser information.

  • Advertising interactions.

  • Contact information used for advertising measurement and matching, where permitted.

We may use this information to:

  • Measure the effectiveness of TikTok advertisements.

  • Improve advertising campaign performance.

  • Create advertising audiences.

  • Retarget website visitors.

  • Show advertisements based on products or pages previously viewed.

  • Find potential customers whose interests or behavior may be similar to those of existing customers.

TikTok processes information according to its own privacy policies, terms, and advertising settings.

6. Cookies and Similar Technologies

We and our service providers, analytics partners, and advertising partners may use cookies, pixels, tags, APIs, and similar technologies.

These technologies may be used to:

  • Operate the website.

  • Keep the website secure.

  • Remember your preferences.

  • Keep products in your shopping cart.

  • Enable account login.

  • Analyze website traffic.

  • Understand how customers use the store.

  • Measure advertising effectiveness.

  • Provide personalized advertisements.

  • Prevent fraud.

  • Improve website performance.

Cookies may include:

Essential Cookies

These cookies are required for the website to work properly, including shopping cart functions, checkout, security, and account access.

Functional Cookies

These cookies help remember your preferences and improve your experience.

Analytics Cookies

These cookies help us understand how visitors use our website and which pages or products are most useful.

Advertising Cookies

These cookies may be used to measure advertisements, build audiences, retarget visitors, and display personalized advertisements on platforms such as Facebook, Instagram, and TikTok.

Where required by applicable law, we will request your consent before using non-essential analytics or advertising technologies.

You can manage cookies through your browser settings or through any cookie-management options made available on our website.

Disabling certain cookies may affect the availability or functionality of parts of the website.

7. How We Share Personal Information

We may share personal information with third parties only where reasonably necessary to operate our business, provide the Services, comply with legal requirements, or perform the purposes described in this Privacy Policy.

Shopify

Our store is hosted and powered by Shopify.

Information you submit through our store may be collected, processed, stored, and transmitted by Shopify to provide services such as:

  • Website hosting.

  • Checkout.

  • Order management.

  • Customer accounts.

  • Security.

  • Fraud prevention.

  • Analytics.

  • Store features and integrations.

Payment Providers

We may share transaction information with payment providers to process and verify payments, prevent fraud, and issue refunds.

Shipping and Delivery Providers

We may share information with delivery providers, including:

  • Customer name.

  • Phone number.

  • Shipping address.

  • Order and delivery details.

  • Cash-on-delivery amount, where applicable.

This information is shared only as necessary to deliver your order and manage delivery issues.

Technology and Service Providers

We may share information with providers that assist with:

  • Website operation.

  • Data storage.

  • Customer support.

  • Email or messaging services.

  • Analytics.

  • Fraud prevention.

  • Order fulfillment.

  • Product reviews.

  • Marketing tools.

  • Website security.

Advertising and Marketing Partners

We may share information with advertising and marketing partners, including Meta and TikTok, to:

  • Measure advertising performance.

  • Display personalized advertising.

  • Retarget visitors.

  • Create advertising audiences.

  • Improve marketing campaigns.

These partners process information according to their own privacy notices and contractual obligations.

Social Media Integrations

If you interact with social media buttons, widgets, login integrations, product tags, or embedded content, information may be shared with or collected by the relevant social media platform.

Legal and Business Purposes

We may disclose personal information:

  • When required by law.

  • In response to a lawful government or court request.

  • To investigate suspected fraud or unlawful conduct.

  • To enforce our agreements or policies.

  • To protect our rights, customers, employees, or business.

  • In connection with a merger, restructuring, acquisition, sale, or transfer of all or part of the business.

8. Relationship With Shopify

Shopify collects and processes information regarding your access to and use of our store in order to provide and improve its services.

Information you submit through the store may be transmitted to Shopify and other service providers, including providers located outside your country.

Shopify may also process information collected through your interaction with our store to provide fraud prevention, analytics, personalization, advertising, and other enhanced features.

Where Shopify independently determines how personal information is processed for its own purposes, Shopify is responsible for that processing according to its own privacy policies.

You can learn more about Shopify’s privacy practices through Shopify’s Consumer Privacy Policy and Privacy Portal.

9. Third-Party Websites and Links

Our Services may contain links to websites, social media platforms, payment services, or other services operated by third parties.

We are not responsible for the privacy, security, accuracy, or practices of third-party services that we do not control.

Before providing personal information to a third-party service, you should review its privacy policy and terms.

Information posted publicly or semi-publicly on social media platforms may be visible to other users and may be used according to the rules of those platforms.

The presence of a third-party link does not necessarily mean that we endorse or control that third party.

10. Children’s Privacy

Our store sells products for babies and children, but the Services are intended to be used by adults, parents, and legal guardians.

We do not knowingly collect personal information directly from children under the applicable age of legal consent.

Orders and customer accounts should be created and managed by an adult.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share personal information belonging to children for targeted advertising purposes.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against:

  • Unauthorized access.

  • Loss.

  • Misuse.

  • Alteration.

  • Disclosure.

  • Destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You should avoid sending highly sensitive or confidential information through unsecured communication channels.

You are responsible for maintaining the confidentiality of your account credentials and notifying us if you believe your account has been compromised.

12. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining orders.

  • Providing customer service.

  • Maintaining customer accounts.

  • Complying with accounting, tax, and legal obligations.

  • Preventing fraud.

  • Resolving disputes.

  • Enforcing contracts and policies.

  • Establishing or defending legal claims.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

13. International Data Transfers

Shopify, Meta, TikTok, and other service providers may process or store personal information in countries other than Egypt or the country where you live.

These countries may have privacy and data protection laws that differ from those in your country.

Where required, service providers may rely on approved transfer mechanisms or contractual safeguards for international data transfers.

By using the Services, you acknowledge that your information may be processed outside your country as described in this Privacy Policy.

14. Your Rights and Choices

Depending on where you live and applicable law, you may have some or all of the following rights.

Right to Access

You may request information about the personal information we hold about you.

Right to Correction

You may request that inaccurate or incomplete personal information be corrected.

Right to Deletion

You may request deletion of personal information, subject to legal, contractual, fraud-prevention, and record-retention obligations.

Right to Data Portability

You may request a copy of certain personal information in a commonly used format, where applicable.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent.

Withdrawal does not affect processing that took place before the consent was withdrawn.

Right to Object or Opt Out

Where applicable, you may object to or opt out of:

  • Direct marketing.

  • Personalized advertising.

  • Certain data-sharing activities.

  • Non-essential cookies.

Managing Marketing Preferences

You can unsubscribe from promotional emails using the unsubscribe link included in the message.

You can also contact us to request that we stop sending promotional communications.

We may continue to send transactional messages concerning your orders, payments, delivery, security, or customer service.

Advertising Settings

You may manage certain advertising preferences through your Facebook, Instagram, TikTok, browser, or device settings.

Some browsers and devices also allow you to limit advertising tracking or delete stored cookies.

15. Exercising Your Rights

To exercise a privacy right, please contact us using the details at the end of this Privacy Policy.

We may need to verify your identity before completing a request.

We may request information reasonably necessary to confirm that the request relates to you.

Where permitted by law, an authorized representative may submit a request on your behalf, but we may require evidence of authorization and may also verify your identity directly.

We will respond within a reasonable period and in accordance with applicable legal requirements.

We will not discriminate against you for exercising a valid privacy right.

Certain requests may be refused or limited where permitted by law, including where information must be retained for legal, fraud-prevention, transaction, or security purposes.

16. Complaints

If you have a complaint about how we collect, use, or process personal information, please contact us using the details below.

We will review your complaint and attempt to resolve it within a reasonable period.

Depending on where you live, you may also have the right to submit a complaint to the relevant data protection or regulatory authority.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our Services.

  • New technologies or integrations.

  • Changes to our advertising practices.

  • Operational changes.

  • Legal or regulatory requirements.

  • Changes to our service providers.

When we update this Privacy Policy, we will publish the revised version on our website and update the “Last updated” date.

Where required by law, we may also provide additional notice.

18. Contact Us

For questions about this Privacy Policy, our privacy practices, or requests concerning your personal information, please contact:

Sagherak (صغيرك)
Country: Egypt
Email: sagheerak.eg@gmail.com
WhatsApp: +20 102 399 8235
Website: sagherak.com